Accessibility
Whatever your needs, let us know how we can help.
BEFORE THE EVENT TICKETS
You can buy ADA tickets online – no need to call the box office. Look for the show accessible tickets on the Tickets page to view all available accessible seats. There’s accessible seating in every price range. Try to buy ADA tickets in advance so you secure a seat – there’s limited availability on the day of an event.
INTERPRETER REQUESTS/ACCOMMODATIONS FOR HEARING ASSISTANCE
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 813-600-1022 or 813-600-1003
UNEXPECTED NEEDS
If you have had an injury or illness that prevents you from using the original seat you purchased we will have a very limited number of seats available on the day of the show for such issues, but cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
ON THE DAY PARKING
There's accessible parking located in the Premier parking lot. ADA parking is available across the street from the east side main entrance. For ADA parking, please enter via Orient Road. To park in an accessible parking space, you will need a valid, state-issued accessible placard or license plate and a venue parking pass. Parking passes can be purchased online via Ticketmaster in advance or on the day of the show with a credit card when you arrive at the parking lots. Options start at $20 per vehicle for general parking if you buy online in advance. Accessible spaces are limited and first come, first served. Our parking crew will work to accommodate you if all accessible spaces are full. Dropping off fans near the gates prior to parking is also allowed.
SERVICE DOGS
Service animals are permitted inside the venue during events. Only registered working animals are permitted.